Front of House Full-Time
Portland,
ON,
Canada
As an employee of our company, you will be working with a team of people and you will definitely have lots of opportunities to learn alongside these experienced employees. Besides being on the front of house, you will also get to learn some kitchen skills as you assist our kitchen team, when help is needed.
Meeting our varied customers will be your core role and through this, you will be able to learn interpersonal communication skills and customer relational skills.
This position is both fun & exciting as our team is exciting and you get to meet different kinds of people who walked through our doors!
Responsibilities
- Meeting & greeting customers at the front of house
- Help customers find items they are looking for
- Making all the front of house are stocked up with products for customers
- Taking food orders for the restaurant
- Serving all food orders, whether dine-in/take-out
- Ensuring customers have a good dining experience
- Scooping ice-cream, prepare milkshakes or lemonade (except winter season)
- Assist with the kitchen crew to prepare meals, when needed
Requirements
- Available to work on all weekends, especially Sundays
- Able to work in a fast-paced environment
- Able to multi-task
- Hardworking
- Passionate
- Enjoy meeting people
- Willing to learn new tasks
What we are looking for?
- Friendly & Approachable: Warm demeanour, natural smile, and good energy. You're the face of our restaurant!
- Strong Communication Skills: Able to speak clearly, listen attentively and handle customer interactions with confidence
- Team Player: Willing to support colleagues, take direction and contribute to positive work environment
- Quick Learner: Can pick up the POS systems, menu details and service protocols with minimal training
- Composure under Pressure: Can stay calm & polite during busy shifts/dealing with difficult customers
- Professional Appearance: Neat, understand importance of first impression
What's great in the job?
- Growth Opportunities: Opportunities to learn new skills in the kitchen for the restaurant
- Creative Freedom: Bring ideas to the table — we love team members who help shape the guest experience.
- Community & Culture: We’re a close-knit crew that believes in great food, good vibes, and supporting each other.
- Exposure to ODOO platform and learning to use this application
- Real responsibilities and challenges in a fast pace environment
- Staff Perks: Discounted meals, special treats, and the occasional gift cards to movies or restaurant's etc.
What We Offer
Each employee has a chance to see the impact of their work. You can make a real contribution to the success of the company. We strongly value teamwork and a friendly environment; having each other's back is essential. When in the weeds, we all pitch in.
Perks
Store Discounts: 50% Bread, 30% Beverages, 10% Everything else
Trainings
On-the-job training will be provided
Compensation
To be discussed
Eat & Drink
Tea, Coffee, and 50% off on meal during shift
