Front of House Staff Supervisor

Portland, Ontario•Full-time

A Front of House Team Leader at Forfar Restaurant / Sunflower Bake Shop Inc. is someone who consistently lives out our core values, embodies our community-focused culture, and leads with a spirit of service. They are passionate about hospitality, care deeply about people, and consistently demonstrate integrity, initiative, and urgency in all they do.

Our Front of House Team Leaders play a critical role in supporting senior leadership by ensuring smooth daily operations and helping team members uphold standards of excellence in service and execution. Their key priorities are twofold: managing tasks to keep the bakery-restaurant running efficiently, and mentoring and developing team members to grow professionally.

Team Leaders lead through action—setting the tone, modeling professionalism, and inspiring others to raise the bar every day.

Responsibilities (Full-time):

1. Assist customers in discovering their favorite products and provide expert guidance
2. Create a warm and inviting atmosphere in the store
3. Efficiently operate the Point of Sale (POS) system to track and manage sales transactions
4. Craft delicious sandwiches with care and attention to detail
5. Serve up delectable ice cream treats and whip up mouthwatering milkshakes
6. Bake fresh goods in the oven for customers to enjoy
7. Package and display freshly baked breads and pastries for sale
8. Handle cheese with precision and package curds with care
9. Organize and store inventory goods in their designated areas retail and back of house
10. Keep the front of house fully stocked with a variety of products
11. Clean dishes and utensils thoroughly
12. Maintain a tidy workspace while multitasking effectively
13. Ensure the premises are spotless by the end of the day

Interested? Please call Matt at 613-777-3444

Press 1 and ask for Matt or Jolene